2008 – Current– Shorter College – Rome, GA
Shorter Website | General Information | Web Announcement
Office of Financial Aid – Systems Assistant
• Creates and maintains selection sets, custom reports, scheduled processes, algo’s, QC rules, and packaging formulas to utilize the full potential of PowerFAIDs.
• Manages PowerFAIDS NetPartner application for end users
• Assists staff of 15 with user and technical support of PowerFAIDS
• Troubleshoots technical and processing issues to improve system operations
• Utilizes Jenzabar EX financial aid manager to improve data integrity
• Submits weekly reports to enrollment management consultants at Noel Levtiz using PowerFAIDS, Microsoft Access, FasChek, and PowerFAIDS Extract
• Creates Pell, ACG, and SMART origination and disbursement files using PowerFAIDS data integration, Jenzabar EX, EdConnect, and COD to maintain fund reconciliations
• Through utilizing an ELM product known as EAM, automated the loading of .sup and .dsb files into PowerFAIDS data integration from ELM to enable loan reporting and disbursements
2006 – 2008 – Reinhardt College – Waleska, GA
Reinhardt Website | General Information
Office of Student Financial Aid – Manager
Job Description | Performance Evaluation
• Served as office manager for computer software and supervised two employees
• Utilized processing techniques through the web to improve processes for customers and staff
• Utilized a progress tracking system that focused on productivity while creating employee motivation
• Performed duties directly and through delegation from previous counselor position
• Audited office processing to ensure compliance with College, Federal, and State regulations
2004 – 2006 – Reinhardt College – Waleska, GA
Office of Student Financial Aid – Counselor
• Performed verification of Federal application (ISIR) information
• Loaded ISIR’s and sent corrections to COD
• Trained and assisted co-workers with various software applications
• Revamped the office website to promote the effective availability of data and forms
• Decreased the time involved for assigned tasks to improve efficiency and customer service
• Edited the office’s letters and forms to promote consistency and clarity
• Counseled prospective and continuing students and families with financial aid
• Conducted student financial aid seminars for incoming freshman
• Performed Pell reporting to COD and reconciled the grant in a timely manner
• Restructured and managed work-study programs to adhere to Federal and College regulations
• Managed America Reads program with R.M. Moore elementary to meet the Federal spending requirement
• Served as Chairman of a work-study committee to provide proposed solutions for upper management for budget limits, long term goals, policies, and procedures
2003 – 2004 – Reinhardt College – Waleska, GA
Office of the Registrar – Administrative Assistant
• Processed enrollment certifications and transcript requests for former and current students
• Registered and advised students with their course schedules each semester
• Served as primary point of initial customer service contact including telephone and walk-in clients
• Assisted with maintenance of the registration module of the student information system
• Revamped current forms and made them available online to increase student convenience
2002 – 2003 – Reinhardt College – Waleska, GA
Business Office – Accounting Clerk
• Performed general office duties, provided customer service, and assisted with A/R
